What businesses owners are doing to bounce back even stronger than before is not merely inspiring—their stories also are filled with practical advice and actionable strategies.
Business Resiliency
As developments continue to unfold in response to the spread of COVID-19, we know many small businesses have questions about implications in the workplace and funding options to help bolster their businesses during this difficult time. On this page, we are compiling relevant tips and resources on business resiliency.
Alignable
How 11 Small Businesses Are Bouncing Back Stronger
Audience: Small Business Owners
Business.com
Customer Retention Management During Covid-19
Many business owners and growth strategists are familiar with the age-old statistic that acquiring a new customer can cost five times more than retaining an existing customer. This makes customer retention especially important for every business to master, especially during the coronavirus pandemic, when customer spending is at an all-time low. Read on to learn how to calculate customer retention and the 10 easy and affordable ways to keep your customers coming back to your business.
Audience: Small Business Owners
Boston Consulting Group - BCG
Leading Sales Through the COVID-19 Crisis
Once sales leaders have stabilized the immediate situation, they must turn to what it will take to sustain momentum despite social distancing around the globe and invest to rebound in the recovery. Companies in every industry have the opportunity to come out of the crisis as winners. In fact, 14% of companies were able to not only accelerate growth but also increase profitability during the past four recessions, according to a recent BCG study.
Audience: Small Business Owners
Capterra
Brand Loyalty After a Crisis
Focus on three things to increase brand loyalty during COVID-19.
Audience: Small Business Owners
US Chamber of Commerce
A Guide to Reopening Your Business
Reopening plans may vary by state and industry, but when it’s time to reopen your business after COVID-19, we’re here to help you with the tools and strategy you need to communicate with your employees, customers and business partners.
Audience: Small Business Owners
National Governors Association
State Breakdown of Reopening Guidance for Business Reopenings
This list is not exhaustive of statewide actions. This list addresses statewide guidance for businesses and does not address county or municipal guidance. State reopening actions will continue to be tracked and updated within this chart.
Audience: Small Business Owners
MarketWatch
Postponed Federal Tax Returns Filing Deadlines / Tax Relief
Deadlines to file the following returns that would otherwise be due on April 15 are postponed to July 15.
Audience: Small Business Owners
Pillsbury Law Firm
Business Interruption Claims During Wide-Impact Catastrophes
Companies are facing unique challenges to their businesses, including supply chain interruptions, employee and customer safety concerns and government regulations, restrictions and shutdowns. Wide-impact catastrophes like this pandemic will cause tremendous and long-lasting economic damages. And while policyholders have procured insurance to protect themselves from such catastrophic events, business interruption claims are frequently the most difficult and hotly contested of insurance claims.
Audience: Small Business Owners
The National Law Review
Overview of Business Interruption Coverage
Business interruption coverage generally allows a business to recover certain losses in the event that the business suffers physical damage or loss that prevents it from operating its business, whereas civil authority coverage, generally allows a business to recover losses when it a civil authority issues an order that closes a business or prevents it from normal operations
Audience: Small Business Owners
New York State Department of Financial Services
Business Interruption Coverage Information
Your broker should be able explain your coverage benefits. The issuer of your policy or its agent should be able to do the same. Any of them may have a website that explains your business interruption benefits. Business Interruption Coverage Your business interruption insurance policy should list or describe the types of events it covers. Events that are not listed on, or not described in, the policy are typically not covered. It is important to review the policy exclusions, coverage limits, and applicable deductibles.
Audience: Small Business Owners